Protecting your personal data and maintaining your trust is core to our mission at Tap. We pledge to respect your privacy, to be transparent about our data practices, to keep your data safe, to never sell any of your personal data, to let you decide how your information is shared, and to only collect data that helps us improve our products or services.
Collection and Use of Information
We collect and/or receive various types of information from you via the Products that you use, including, without limitation, device, network, performance and usage statistics. We use this data to improve the Products and to enhance our customers’ experience. As examples, we use the information collected to debug and improve the functionality of our Products.
We may also collect your personal contact information from your correspondence with us and/or other communications channels. We use this information to offer user support, beta testing communities, surveys, competitions and similar services, as well as to respond to you concerning
the matter for which you contacted us and to improve our service.
We also collect industry standard data from everyone who visits our website(s). This includes log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, and the IP address you used to access pages on the Site. We use this type of information in an effort to provide you with an experience that’s relevant to you, to prevent site misuse, and to ensure the site is working properly. We also collect data from cookies.
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Notwithstanding the foregoing sentence, however, we also may share your information with third-party organizations that help us provide our Products (“Service Providers”) such as providers of hosting services or analytics tools. Our Service Providers will only be given access to your information as is reasonably necessary and under appropriate confidentiality terms.
Whenever we collect credit card information or other financially-sensitive information, it is encrypted and securely transmitted to us. We also protect your financially-sensitive information offline. Only Tap personnel who need that information to perform a specific job (for example, billing or customer service) are granted access to that information.
Some of our business partners may use “cookies” on their respective websites. However, we have no access to or control over these cookies.
Our website may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personal data.
Surveys & Contests
From time-to-time our website may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of our Products.
We may share your information with businesses that are legally part of the same group of companies as Tap, or that become part of that group (“Group Companies”). Group Companies may use this information to help provide, understand, and improve our Products (including by providing analytics and data analysis) and Group Companies’ own services.
Change of Control
If we sell or otherwise transfer part or the whole of Tap or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution or liquidation), information from or about our users may be among the items sold or transferred.